FAQs

What is a replacement window?

A replacement window is a window that’s custom built to fit within the opening of an existing window. It is a custom measured item designed to fit exactly and can be normally installed without removing or disturbing the interior and exterior stops/trim work around the window.

Can I replace my old windows with different styles or types?

Of course! You want the type of window that best complements your home’s natural design. No matter what style or combination of styles you choose, however, Rescom can custom-manufacture it for you.

What is the process of getting new windows installed?

Three easy steps and you can have your windows installed from Trinity:

  1. Have your appointment date assigned with a Trinity window consultant to get your detailed project spec sheet.
  2. After you have authorized your contract agreement, Trinity will have a measurement expert measure each opening, so you know you get a perfect fit designed just for your home.
  3. We will contact you to set up your installation date and you can relax and enjoy your new purchase!

Can I have new windows installed in any weather?

Yes. In fact, most homeowners will experience the best results from new replacement windows when they are installed in the winter or summer

Do replacement windows require a lot of maintenance?

Because our frames and sashes are made of vinyl, you can say goodbye to painting and caulking. Our windows won’t stick, and you don’t have to remove storm windows in order to clean them. In fact, you can do it all from inside your home. An occasional wipe with a damp cloth will keep your windows looking like new for years to come.

What is more important in saving energy, the frame or the glass?

Since 80% of a window is glass, real heating and cooling savings come from what is known as “improved glass performance,” not a high R-value on the frame. Trinity uses the latest technology to improve the performance and the longevity of the insulated glass unit, and is standard on all windows we install.

What energy-saving options should I know about?

You should give careful consideration to an Insulated Glass Package, featuring Low-E Glass, which is an excellent barrier against ultraviolet rays which fade carpet, furniture, draperies, and even woodwork. Argon gas is colorless, odorless, nonflammable, nontoxic, and above all, a safe, inert gas that is heavier than air. Not only does argon gas help to increase the energy efficiency of a window, but helps to make your home quieter as well.

What is the National Fenestration Rating Council (NFRC) and why is it so important?

The NFRC is an independent, non profit organization made up of representatives from manufacturers, suppliers, builders, specifiers, architects, state code and energy offices, utilities, consumer groups and the federal government.

NFRC offers a single, uniform system for standardizing the energy performance of the glass, as well as the entire window. NFRC provides independent, credible and accurate energy performance information that you need to make an informed choice about your windows.

What is the Energy Star Program?

The Energy Star program was created by the Environmental Protection Agency and the U.S. Department of Energy to help consumers in the recognition of energy-efficient products. This program also promotes the environmental and economic benefits of these products through the Energy Star label and other program activities.

Aren’t all window warranties practically the same?

Not at all! There are as many warranties as there are window manufacturers. Some brand name factory warranties cover just the sash and frame. The rest is left up to the local fabricator who may or may not cover it. Your warranty is only as good as the company behind it.

I know energy efficiency is important, but can the glass really make that big of a difference?

Absolutely! A quality built vinyl replacement window can increase your R-value from 1 up to 9 depending on the glass system you select. These ratings are determined by the National Fenestration Ratings Council (NFRC), a third party testing organization, to accurately rate windows so you compare and make a wise, energy saving decision.

What is the difference between the cheap vinyl windows I see advertised on TV versus better quality vinyl windows?

There is a huge difference in the quality and performance of different windows. The glazing technology, glass system, vinyl composite, profile and construction of the rails, are just a few things you need to consider.

When should I consider replacing windows in my home?

You should consider replacing your windows if:

  • The windows aren’t energy efficient.
  • The wood frames are rotting.
  • They allow excessive amounts of condensation, fading of furniture and draperies.
  • You are tired of painting and staining.
  • You can feel drafts while sitting near your current windows.

What is Low-E glass and why should I consider it?

Low-e glass is short for low-emissivity glass. It has a very thin coat of material on the glass to make it more efficient, especially in very sunny, hot areas such as the west coast. It helps reflect standing heat away from the surface of the glass, keeping unwanted heat out in the summer and desired heat inside in the winter. Low-e glass is the most cost effective way to increase the energy efficiency of the windows.

Low-e coatings can also help reduce furniture and carpet fading by reducing the amount of ultraviolet (UV) radiation that enters the home. Harmful ultraviolet radiation can alter the chemical structure of dyes and other colorants in carpets and furniture causing fading.

What is a casement window?

A window that opens from the side like a door. Historically, casements were the first working windows. They were strategically placed throughout a house to capture breezes and direct them through the rooms. Screens are hung internally to prevent dirt and insects from entering the house.

What is a double-hung window?

A window with two sashes, upper and lower, that slide vertically past each other.

What is a slider window?

A window with a sash or sashes that move horizontally.